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911 Dispatcher

Swing Shift:

Tuesday – Saturday, 12:00 Noon  – 8:00pm*

$20.41/hour + .50/hr differential for hours worked between 4pm-8am

The 911 Dispatcher is a full-time position that acts as a communication point for emergency and non-emergency calls. The ideal candidate must be able to operate efficiently in a high-stress environment while prioritizing multiple duties at once, be an excellent communicator and able to remain calm and composed, especially in emergency situations.
This position is an emergency-responder role and has a residency requirement to live within Clay County, or within 25 miles of Spencer, Iowa.
*Typical days off are Sunday/Monday, however, the swing shift fills in as needed, and when that happens, they will have a different day off. The start/end of the shift time can swing, with advance notice, to either 4 hours earlier or to 4 hours later.
**All shifts must have flexibility to train on other shifts for the first 16 weeks, then flexibility to cover other shifts as needed.
  • Receive emergency and non-emergency calls and record significant information
  • Address problems and requests by transmitting information or providing solutions
  • Receive and dispatch orders for products or deliveries
  • Prioritize calls according to urgency and importance
  • Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
  • Monitor the route and status of field units to coordinate and prioritize their schedule
  • Provide field units with information about orders, traffic, obstacles and requirements
  • Enter data in computer system and maintain logs and records of calls, activities and other information
Skills Required
  • Proven experience as dispatcher or relevant position preferred, but will train the right candidate
  • Proficient in English (oral and written)
  • Ability to identify navigational directions (East/West/North/South)
  • Knowledge of the geography of the City, County and State
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills with clear speaking voice
  • Sound judgement and critical thinking
  • Ability to attend & graduate State required 40-hour telecommunicator school (company-paid)
  • Must have or be able to attain Emergency Medical Dispatch and IOWA/NCIC certification (company-paid)
  • Knowledge of or ability to train in the use of the police radio, teletype & computer
  • Proficient typing skills & basic knowledge of or ability to learn 10-code, military time & phonetic alphabet
  • Possess calm, relaxed demeanor and non-combative attitude
  • Experience with working with the general public
  • Mentally and physically able to handle stress of position
  • Reliable transportation to get to and from work with a good work attendance record
  • Reside within 25 miles of Spencer, Iowa
Full State Benefit Package!
  • Medical: Low Deductible Plan, 100% paid for employee
  • Dental, Vision & Life, Flexible Spending Account, Healthy Life Program
  • Sick & Vacation accrual; 4 days personal leave per fiscal year and 7 paid holidays
  • IPERS Pension Retirement Plan & 457 Deferred compensation plan
EOE. Must pass pre-employment criminal background & drug screening. Collective bargaining position. Open until filled.

Administrative Assistant, Full-Time, $20.41/hr.

This position serves as the Administrative Assistant for the central administration staff of the City of Spencer. This position performs varied administrative tasks and does related work as required under the general supervision of the Deputy City Clerk. In some cases the work involves information of a confidential nature. The work requires a high degree of accuracy, alertness to detail and frequent contact with the public.

Schedule: Monday-Friday, 8am-5pm + occasional monthly evening meetings required

Duties included:

  • Serve as receptionist, help customers, answer telephone and provide information in response to public inquiries
  • Serve as Administrative Assistant to the City Manager, Deputy City Manager/City Clerk, Deputy City Clerk, Human Resources Director, the Mayor, Public Works Department, Planning Department and other departments as needed
  • Prepare documents including minutes, reports, resolutions, ordinances and similar documents
  • Cash Collections, including processing various department receipts
  • Prepare and distribute City Council Agendas and Board and Commission Agendas and set up for meetings/events
  • General office duties including, but not limited to, issuing licenses and permits, maintaining various databases, filing, composing correspondence and filing
  • Maintain Riverside Cemetery and Northlawn Memorial Park Cemetery records
  • Assist with Human Resources administrative tasks
  • Records Retention
  • Performs others functions & duties as assigned

Experience & Skills Required

  • Knowledge of the inner workings of an office environment
  • General computer skills, including Microsoft office products
  • Ability to adapt and implement new technology
  • High degree of accuracy, organization, initiative & confidentiality
  • Organizational skills
  • Be tactful and courteous to the public
  • Ability to prioritize and multi-task while meeting reasonable deadlines
  • Comprehensive reading, writing, calculation abilities
  • Ability to assist with or develop a project and follow through to completion

Required Experience & Training:

  • Graduation from High School or an equivalent and two (2) years of experience in Administrative office work
  • Associates degree in business, or any equivalent combination of experience and training which provides the required knowledge, skills & abilities
  • Ability to perform the essential duties of the position at a high level of accuracy & efficiency, as demonstrated by work history

Physical Requirements

Sufficient clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to communicate effectively with others in person and over the telephone. Other physical activities include walking, reaching, grasping, pushing, pulling, repetitive motions, stooping, kneeling, crouching, and finger dexterity. Sufficient vision, with or without reasonable accommodation, which permits the employee to prepare, review and file a variety of written documents in both electronic and hard copy forms. The minimum standard needed for those whose work deals largely with preparing and analyzing data and written information, accounting, transcription, computer terminal and/or extensive reading.

Work Environment

Work is primarily performed in an office environment; sedentary and requires sitting and/or using various computer equipment 75% of the time; and standing and/or walking 25% of the time. Frequently requires the exertion of up to 10 pounds of force, and infrequently requires the exertion of 10-50 pounds of force to lift or otherwise move objects.

*Full State Benefit Package*

  • Medical: 2 Low Deductible Plans to choose from, 100% paid for employee
  • Dental, Vision & Life, Flexible Spending Account, Healthy Life Program
  • Sick & Vacation accrual; Personal leave, 7 paid holidays
  • IPERS Pension Retirement Plan & 457 Deferred compensation plan

APPLICATION: Administrative Assistant



Firefighter/Engineer, Full-time Position

Application Deadline: February 10, 2023 at 5:30pm.

Exam Date: Wednesday, February 15, 2023 at 5:30pm at Spencer City Hall


Job Requirements

  • Age range within 21-60 years old
  • High school diploma, or the equivalent
  • Current Firefighter 1 Certification
  • Familiarity with modem firefighting, rescue and fire prevention techniques
  • Ability to perform maintenance on fire station, fire trucks/pumps and other firefighting equipment
  • Ability to master truck and pump operations shortly after entrance on duty
  • Must have a valid Iowa Drivers License with acceptable record
  • Must have the ability to obtain fire pump operator certification within 2 months of hire
  • Must pass written test and fit-for-duty physical stress test
  • Current basic EMT license preferred; must have ability to obtain within 1 year of hire
  • Ability to keep simple records and complete reports
  • Ability to cooperate with others; tactful communication skills
  • Ability to follow orders, and perform other duties as assigned
  • Dependability

Physical Requirements

Must pass fit-for-duty physical stress test and have the ability to perform work in any position, including at above-ground heights, and exert force in all directions safely. Heavy work requires exertion of 100 pounds or more of force occasionally, in excess of 50 pounds of force frequently, and in excess of 20 pounds of force constantly to move objects.  Vision requirements as stated in the State of Iowa Code chapter 400.

Work is performed inside or outside 365 day a year.  This includes being exposed to all weather conditions, slippery surfaces, moving machinery and tools, exposure to infectious diseases and hazardous materials, radiation, noise, sharp objects, confined spaces, smoke, heights, mechanical and electrical hazards, noxious odors.

Full State Benefit Package!
  • Medical: Low Deductible Plan, 100% paid for employee
  • Dental, Vision & Life, Flexible Spending Account, Healthy Life Program
  • Sick & Vacation accrual; 4 days personal leave per fiscal year and 7 paid holidays
  • Municipal Fire & Police Retirement System of Iowa

By Order of the Spencer Civil Service Commission:

Interviews will be conducted as directed by the Spencer Civil Service Commission.  The Firefighter/Engineer must meet all other requirements set by The Code of Iowa Chapter 400 and by the Spencer Clvll Service Commission. Certified list will be maintained by the Spencer Civil Service Commission. Equal Opportunity Employer.

APPLICATION: FULL-TIME Firefighter/Engineer Exam/Employment


Volunteer Firefighter, per diem (on call)

*Firefighters must live within 1 mile of the City of Spencer.

Questions? Call Chief Conyn, 712-580-7240,

or CLICK HERE: Volunteer Firefighter Application Form


All successful candidates will be required to pass drug screening prior to employment. EOE.
Positions open until filled unless otherwise noted above.

Questions? Contact Jessica Wright, Human Resources Director,

712-580-7200 ext. 230 or

*Due to the volume of applications we receive, we do not respond to calls checking back on applications. If you experience difficulty please email to the address above with details. Thank you!

The City of Spencer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The City of Spencer will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

101 W 5th Street
Spencer, IA 51301